Privacy Policy · Divorcery

Last updated: August 17, 2026
Entity: Dos Exes, LLC ("Divorcery," "we," "us," "our")
Contact: support@divorcery.com

1. Introduction

This Privacy Policy explains how we collect, use, share, and protect information when you use the Divorcery mobile application and any related websites, software, or services (collectively, the "Service").

Divorcery handles sensitive personal information. The Service is designed for individuals navigating divorce or separation, and the information you share through the Service may include legal, financial, family, emotional, and health-related details. We have designed our practices with that sensitivity in mind. However, you should only share information through the Service that you are comfortable having stored in U.S.-based cloud infrastructure and shared with the third-party service providers we rely on to operate the Service — which include cloud hosting, AI processing, analytics, and payments. Section 5 describes these providers in detail.

By using the Service, you acknowledge that you have read this Privacy Policy and consent to the practices described.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide

Account information: email address, password (stored as a salted, one-way hash — we never see your plaintext password), display name, and any other information you choose to provide during account creation. If you sign in with Apple, we receive a unique identifier from Apple and either your real email or a private-relay email address that forwards to your real one.
Onboarding profile: your answers to the onboarding questions, including your first name, U.S. state of residence, residency duration, divorce journey stage, who initiated the divorce, conflict level with your spouse, sense of safety, legal representation status, who manages your finances, your joint net worth range, expectations regarding spousal and child support, whether you have underage children and related custody questions, home ownership, employment status, joint investment accounts, your biggest current challenges, what kind of support you need, and your priorities. Some of this information qualifies as "sensitive" under various U.S. state privacy laws.
Task and progress data: tasks you mark complete, skip, or acknowledge; notes you write on tasks; tags and metadata generated by your interaction with the task system.
Conversations with the AI Coach: the messages you send to and receive from the conversational AI coaching feature of the Service (the "AI Coach"). These conversations may include any information you choose to share, including legal, financial, family, emotional, or health-related details.
Journal entries and other content: any free-text content you create within the Service, including journal entries, custom tasks, and personal notes.
Communications: messages you send to us through support channels, including the content of your messages and any attachments.

2.2 Information We Collect Automatically

Device and usage information: device type, operating system, app version, language settings, time zone, IP address (during requests; not stored long-term in association with your account), app interaction events (screens viewed, features used, errors encountered, approximate session duration), and similar diagnostic information.
Crash and error data: if the app crashes or encounters an error, our crash-reporting provider may collect diagnostic data, including stack traces and device state.
Subscription and payment events: information from Apple about your subscription status (active, in trial, expired, refunded). We do not see or store your full credit card number. Apple handles all payment processing.

2.3 Information We Do Not Collect

We do not collect:

Precise geolocation;
Contacts from your address book;
Your photo or media library. When you explicitly attach an image or file (to a journal entry or your document library), the iOS system picker provides us only the specific items you select — we never have access to browse your library;
Microphone audio. We do not directly access your microphone, and the Service has no voice-only features. If you invoke iOS's built-in keyboard dictation (the microphone icon on the standard iOS keyboard) inside a text field within Divorcery, the audio is captured and converted to text by Apple's own systems — we receive only the resulting text. iOS dictation is governed by Apple's privacy policy and is not within our control.
Health data from Apple Health or similar services;
Your full credit card number or bank account details;
Browsing history outside the Service.

2.4 Device Permissions

The Service asks your permission before using certain device features. Each is optional, each is requested only when you first use the feature that needs it, and you can change your mind at any time in the iOS Settings app.

Calendar (optional). If you choose to add a Divorcery date to your Apple Calendar, we ask for calendar access in order to write those events. We write only the events you ask us to write. We do not read, collect, store, or transmit your existing calendar events, and your calendar contents never reach our servers. If you use discreet titles, the event text we write is deliberately generic.
Camera (optional). If you choose to photograph or scan a document to attach it to your records, we ask for camera access. Images you capture are handled exactly like files you attach from elsewhere: they are stored in your account and are never used for any purpose other than showing them back to you. We do not access your camera at any other time.
Face ID / Touch ID (optional). If you turn on the app lock, we ask iOS to confirm it is you before unlocking the app. Your biometric data never leaves your device and is never available to us — it stays in Apple's Secure Enclave, and Divorcery receives only a yes-or-no answer from iOS.
Notifications (optional). If you enable reminders, we schedule them locally on your device.

Declining any of these permissions disables only the specific feature that needs it; the rest of the Service continues to work.

3. How We Use Information

We use the information we collect to:

Provide the Service. Operate the app, authenticate you, personalize your experience, generate the AI Coach's responses, render your task list, save your notes and progress.
Personalize your experience. Use your onboarding answers and task progress to filter and order tasks, to inform the AI Coach's responses, and to populate your home screen with relevant prompts.
Improve and develop the Service. Analyze how users interact with the Service in aggregate (not by individual user) to identify issues, prioritize improvements, and evaluate new features.
Communicate with you. Send transactional emails (account confirmation, password resets, subscription receipts, important service notices) and, with your consent, marketing or educational emails.
Provide support. Respond to your questions and troubleshoot issues you report.
Maintain security. Detect and prevent fraud, abuse, security incidents, and other harmful activity.
Comply with legal obligations. Respond to lawful requests from authorities, defend our legal interests, and comply with applicable laws.

3.1 AI Processing by the AI Coach

When you interact with the AI Coach, the Service sends the following to our AI provider (currently Anthropic, PBC):

Your message content;
A summary of your onboarding profile (the personalization context the AI Coach uses);
Your task list and completion state;
The recent conversation history (a configurable window — usually the last several exchanges, summarized when long);
Coaching instructions that define the AI Coach's persona and behavior.

Anthropic processes this information to generate a response and returns the response to us, which we then deliver to you in the app. Per our agreement with Anthropic, Anthropic does not use this data to train their AI models without your separate express consent, and applies its own retention and security practices to the data while processing it. See Section 5 for more on third-party providers.

3.2 We Do Not Sell Your Personal Information

We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising. We do not engage in profiling for the purpose of automated decisions that produce legal or similarly significant effects.

4. Sensitive Personal Information

Some of the information you provide through the Service may qualify as sensitive personal information under California law (CPRA) and similar laws in other states. This may include:

Information revealing your financial situation (net worth bracket, support expectations);
Information about your family relationships (spouse, children, custody);
Information about your mental and emotional state (challenges, support needs, journal entries);
Information about your safety situation (whether you feel safe).

We use this sensitive information only for the purposes you would reasonably expect when using a divorce-coaching app — namely, to personalize the AI Coach's responses, to filter and order your tasks, to populate your home screen, and to provide the related core features of the Service. We do not use it for cross-context behavioral advertising or for inferring characteristics about you for unrelated purposes.

California residents have the right to limit the use and disclosure of sensitive personal information; however, because our use is limited to providing the Service you've asked for, the limitation does not entitle California users to a degraded version of the Service in this case.

5. Third-Party Service Providers

We rely on the following third-party providers to operate the Service. We share information with these providers only as needed to provide the Service. They are bound by contractual confidentiality and data-protection obligations.

Provider	Purpose	Data shared
Apple Inc.	App distribution, Apple ID sign-in, subscription billing	Apple-side account identifier, purchase events, app crash logs
Anthropic, PBC	AI language model processing for the AI Coach	Your prompts, profile summary, task context, conversation history (as described in Section 3.1)
Amazon Web Services, Inc.	Cloud infrastructure for backend processing and storage (Lambda, DynamoDB, S3, Cognito) and transactional email delivery (SES: verification codes, password resets)	All data stored in your account, in encrypted form; your email address for transactional sends
Google LLC (Firebase)	Analytics, crash reporting, remote configuration	Anonymized usage events, crash diagnostics, device info. We have disabled advertising features and ad-personalization signals, so this data is not used to build advertising profiles.
Cloudflare, Inc.	Privacy-preserving website analytics for divorcery.com (see Section 14)	Aggregate page-view data only: page visited, referring site, general device and browser type. No cookies are set and no identifier is stored on your device. This provider is used on the website only, not in the app.

We do not provide your data to advertisers, data brokers, or other parties for their own purposes. The third parties listed above process data on our behalf, under our instructions, and only to provide their service to us.

6. Data Retention

We retain your information for as long as your account is active and as needed to provide the Service.

Data stored locally on your device (in iOS app storage): a copy of your profile, task progress, conversation history, journal entries, and uploaded documents is cached on your device for offline access and performance. Uninstalling the Service or using the in-app reset feature removes the local copy. If you have created an account, the cloud copy in our backend is unaffected by device-side removal — see below.
Data stored in our backend systems: after you create an account, your profile, completed tasks, conversation history, journal entries, and any documents you upload are synced to and stored in our cloud backend. Identity is managed through AWS Cognito; account-level structured data (profile, task progress, conversation history, journal entry text) is stored in AWS DynamoDB; journal-entry file attachments and uploaded documents are stored in AWS S3. This data is retained while your account is active. When you delete your account using the in-app account-deletion flow, we remove your identity record and the account's stored data at the time you confirm the deletion. If you instead ask us to delete your data by email, we complete the deletion within 30 days of verifying your request. In both cases the exceptions below apply.
Subscription and payment records: retained as required by tax and accounting law (typically up to 7 years), even after account closure. These are processed through Apple and recorded on our side as the entitlement-state records needed to deliver and support the Service.
Server-side request logs: cloud-logging records of requests to our backend may retain identifiers for the period set by our cloud-logging provider's default retention policy (currently in the range of weeks to a few months), then are automatically purged.
Anonymized analytics: may be retained indefinitely; this data cannot be linked back to you.
Cloud-provider redundancy: we do not operate our own off-cloud backups. Our cloud providers (described in Section 5) apply their own internal redundancy and recovery practices per their service agreements.
Third-party retention: copies of data we have shared with third-party service providers (described in Section 5) are retained per each provider's own retention policies. Deletion requests we honor on our side do not, on their own, propagate to all third parties; where applicable, we make corresponding deletion requests to those providers per the data-protection agreements we have with them.

To request deletion of data we control, contact us at support@divorcery.com (see Section 9 for details, including how we verify your identity).

7. Data Security

We use industry-standard measures to protect your information:

Encryption in transit: all data exchanged between the app and the Service's backend, and between the backend and our third-party service providers, is encrypted using TLS 1.2 or higher.
Encryption at rest: data stored in the cloud infrastructure we use is encrypted using server-side encryption provided by Amazon Web Services. Data we share with third-party service providers (described in Section 5) is encrypted at rest within those providers' own systems per their security practices and our agreements with them.
Access controls: access to your data is restricted to authorized personnel and processes, on a need-to-know basis, with technical and procedural safeguards.
Password hashing: account passwords are stored as salted hashes; we do not store or have access to your plaintext password.
Authentication tokens: session tokens are short-lived and rotated regularly.
Audit and monitoring: access to production systems is logged and monitored for anomalies.

No security measure is perfect. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed by unauthorized parties. By using the Service, you acknowledge this inherent limitation.

If we become aware of a security breach affecting your information, we will notify you and applicable authorities in accordance with applicable law.

8. Your Choices

8.1 Account Information

You can review and update most account information directly in the app's account settings. To update information you can't change in the app, contact us at support@divorcery.com.

8.2 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by adjusting notification settings in your account. Transactional communications (receipts, security notices) are not affected and will continue to be sent.

8.3 Push Notifications

You can disable push notifications through your device's notification settings.

8.4 Account Closure

You can close your account at any time through the account settings in the app or by contacting us at support@divorcery.com. See Section 6 for what happens to your data after closure.

9. Your Privacy Rights

Depending on where you live, you may have additional rights regarding your personal information.

9.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, and (if applicable) sell or share about you, and to receive a copy of that information in a portable format;
Delete personal information we have collected from you, subject to certain exceptions;
Correct inaccurate personal information;
Opt out of sale or sharing of your personal information (we do not engage in either, but you may still exercise this right);
Limit the use of sensitive personal information (see Section 4);
Be free from retaliation for exercising any of these rights.

To exercise any of these rights, contact us at support@divorcery.com with the email address associated with your account and a description of the request. We will verify your identity (typically by confirming details only the account holder would know) before fulfilling your request.

9.2 Other State Privacy Laws

Residents of other U.S. states (including Virginia, Colorado, Connecticut, Utah, and others as new laws take effect) may have similar rights under their state laws. We honor these rights to the extent applicable. Contact us at support@divorcery.com to exercise any rights you may have.

9.3 Authorized Agents

You may use an authorized agent to submit a privacy request on your behalf. We require written documentation of the agent's authority and may require additional verification.

10. Children's Privacy

The Service is not directed to or intended for individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at support@divorcery.com and we will take appropriate action, including deleting the information.

11. International Users

The Service is intended for use by individuals in the United States. If you access the Service from outside the United States, you acknowledge that your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country.

We do not currently offer the Service in the European Union, the United Kingdom, or other jurisdictions with stringent extraterritorial data-protection regimes. If you are located in one of those jurisdictions, please do not use the Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree, your sole remedy is to stop using the Service and close your account.

14. Our Website

This Privacy Policy covers the Divorcery app and our website at divorcery.com.

Our website is a plain informational site. It sets no advertising or tracking cookies, and it does not follow you across other websites. We use a privacy-preserving analytics tool (Cloudflare Web Analytics) that counts visits in aggregate — pages viewed, general device type, and how people arrived — without cookies and without collecting anything that identifies you personally. Because we set no tracking cookies, you will not see a cookie-consent banner.

If you email us from the website, we receive your message and reply to it; that correspondence is handled as described in Section 2.1.

15. Contact Us

Questions about this Privacy Policy or our data practices? Contact us at:

Dos Exes, LLC
1155 Camino Del Mar, STE 727, Del Mar, CA 92014
Email: support@divorcery.com

For privacy rights requests specifically, please include your account email and the specific right you wish to exercise.